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Lost or Stolen Card

Credit Card Contact Information

Lost or Stolen Card (within the U.S.): 1.888.241.2510

Lost or Stolen Card (outside the U.S.): 1.909.941.1398

Falcon / Card Member Security (within the U.S.): 1.888.241.2440

Falcon / Card Member Security (outside the U.S.): 1.909.941.1034


Member Services: 231.733.1329

Automatic Transfer Options: 231.733.1329 x102

Mail Payment: 1888 E Sherman BLVD Muskegon, MI 49444


ATM / Debit Card Contact Information

Lost or Stolen Card (within the U.S.): 1.888.241.2510

Lost or Stolen Card (outside the U.S.): 1.909.941.1398

Falcon / Card Member Security (within the U.S.): 1.888.241.2440

Falcon / Card Member Security (outside the U.S.): 909.941.1034